Sentinel nominated for two AGSM Supplier Excellence Awards

Sentinel’s work with Irwell Valley Housing Association - which has not only eliminated poor water treatment related heating system repairs across its entire stock of 7,000 homes, but is also helping its residents to fight fuel poverty - has been shortlisted for no less than two awards at this year’s AGSM Supplier Excellence Awards. Sentinel and Irwell Valley Housing Association are up for the coveted ‘Collaboration of the Year’ award, while Sentinel is proud to have been shortlisted for ‘Best initiative to combat fuel poverty’.

Both awards centre around Irwell Valley’s proactive adoption of Sentinel SystemCare, a best practice water treatment approach of ‘clean, protect, maintain’ that is designed to prevent corrosion and limescale in heating systems. SystemCare has made a significant difference to Irwell Valley’s management of heating systems within its homes, and is helping the housing association to achieve two of its business goals of ‘zero unnecessary repairs’ and ‘zero customer dissatisfaction’.

For example, by adopting SystemCare, water treatment related boiler and heating system repairs have been eliminated, minimising maintenance and labour costs for the housing association. As a result of the partnership, Irwell Valley’s 17,000 residents now benefit from year round, reliable, energy efficient heating and hot water. Additionally, its residents are no longer affected by disruptive system downtime due to boiler breakdowns from poor water treatment, thereby maximising their comfort and satisfaction.

Fuel poverty is a problem affecting many people’s lives in the UK, particularly those living in homes with low energy efficiency band ratings. Thanks to SystemCare, the heating systems in Irwell Valley’s housing stock have had their energy efficiency restored and improved, helping residents to keep their homes warm at reasonable and affordable cost. For example, system cleaning, which is part of the SystemCare treatment plan, removes cold spots in radiators – a problem which may otherwise lead to residents turning up the thermostat in a bid to overcome cold, inefficient radiators, and consequently waste valuable energy and money.

Daniel Cheung, UK Trade Marketing Manager at Sentinel commented: “Everyone involved with this initiative has been delighted with the outcomes, which include eliminating boiler repairs and improving energy efficiency within Irwell Valley’s housing stock. To be shortlisted for two AGSM Supplier Excellence awards for this work is just the icing on the cake.”

The AGSM Awards will be held on 2nd November at the Midlands Hotel in Manchester.