In condensing boilers, high efficiency is achieved by using waste heat from the hot flue gases to pre-heat the water in the boiler instead of just being exhausted through the flue. However, in doing so, the flue gases are cooled and an acidic condensate is formed which is often simply discharged into the normal domestic drain.
The Health and Safety Executive recently renewed Capita's contract to continue to manage the Gas Safe Register, reigniting the conversation around gas safety in the industry. With gas safety so prevalent at the moment, it’s vital that you aren’t just gas safe registered but fully trained and competent in all applications.
For installers, good customer service can make all the difference when it comes to growing your business. Making an effort to go above and beyond to offer support before, during and after a job not only helps you retain customers but also attract new ones.