5 reasons why should you replace your CondenSafe+ Neutraliser

In condensing boilers, high efficiency is achieved by using waste heat from the hot flue gases to pre-heat the water in the boiler instead of just being exhausted through the flue. However, in doing so, the flue gases are cooled and an acidic condensate is formed which is often simply discharged into the normal domestic drain.

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A day in the life: Ella Cooper

Ella Cooper

Technical Support Manager, Sentinel Performance Solutions Ltd

Employee since:


Previous employment:

Mechanical Project Surveyor, Rochdale Boroughwide Housing (RBH)

A day in the life:

06:30 Commute to the office

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Why installers should add water treatment to their service offering

The Health and Safety Executive recently renewed Capita's contract to continue to manage the Gas Safe Register, reigniting the conversation around gas safety in the industry. With gas safety so prevalent at the moment, it’s vital that you aren’t just gas safe registered but fully trained and competent in all applications.

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Five top tips for growing your business with great customer service

For installers, good customer service can make all the difference when it comes to growing your business. Making an effort to go above and beyond to offer support before, during and after a job not only helps you retain customers but also attract new ones.

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The Industry’s Dirtiest Little Secret Revealed

Liam Ingarfield from Ezi-Flow Plumbing and Heating has won a £200 holiday voucher after coming out on top in Sentinel’s #DirtylitleSecrets competition. Following a raft of submissions from plumbers and heating installers across the UK, Liam’s water treatment tip was chosen as the dirtiest little secret in a public vote.

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